🔐 Privacy Policy
FLAMEFOX LTD
45 Dalziel Crescent, Cambuslang, G72 7UR, United Kingdom
VAT: GB SC856569
At FlameFox Ltd, we take your privacy seriously. This Privacy Policy outlines how we collect, store, and use your personal data in accordance with UK data protection laws (including the UK GDPR and Data Protection Act 2018).
1. What information we collect
We may collect and store the following information when you contact us or use our services:
- Name and contact details (email, phone number, address)
- Property details (for service visits)
- Payment or invoicing information
- Any information you provide voluntarily via forms or email
2. Why we collect your data
We only collect personal data that is necessary to:
- Respond to your enquiries
- Provide heating and gas-related services
- Issue estimates, invoices, and service reports
- Fulfil our legal and regulatory obligations (e.g. Gas Safe compliance)
3. How we protect your data
We use appropriate technical and organisational measures to keep your data safe. Your information will never be sold or shared with third parties for marketing purposes. We may share data only with trusted service providers (e.g. payment gateways) or when legally required.
4. Your rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw your consent (where applicable)
- Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise any of these rights, please contact us at:
📧 [flamefox.ltd@gmail.com]